1. Information We Collect

We collect personal information in two main ways: first, information you provide to us directly, and second, information collected automatically when you use our website.

1.1 Information You Provide Directly

When you place an order, create an account, or contact us, we may collect the following information:

• • Full name
• • Billing and shipping addresses
• • Postal code
• • Telephone number
• • Email address
• • Order and transaction details

Payments are processed securely through trusted third-party payment service providers. Rest assured that we do not store or have access to your full credit card information.

Should you contact our customer support team, we may collect the information you choose to share so that we can assist you effectively.

You may also voluntarily provide optional details (such as size preferences) to help us improve your shopping experience.

1.2 Information Collected Automatically

While you browse our website, we may automatically collect the following information:

• • IP address
• • Browser type and version
• • Device type and operating system
• • URLs visited
• • Pages viewed and timestamps

We may use this information to understand how our Site is used, improve performance, and enhance security. Your IP address may also be used to infer your general location (e.g. country or region) for the purposes of localisation and fraud prevention.

2. Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

• • Ensuring that the core functionality of the website is maintained
• • Improving performance and enhancing the user experience
• • Analysing site usage
• • Preventing fraud and enhancing security

It is possible to manage or disable cookies through your browser settings. Please be aware that disabling cookies may affect certain features or functionality of the Site.

3. How We Use Your Information

We only use personal information when there is a valid legal basis to do so. The following is included:

• • Processing and fulfilling orders
• • Providing customer support
• • Operating, maintaining and continuously improving our website
• • Preventing fraud and ensuring the security of the platform
• • Complying with all legal and regulatory obligations

We would like to assure you that we do not use your information for any other purpose than your interaction with kavelyra.

4. Sharing of Personal Information

We respect your privacy and do not sell your personal information.

There are limited circumstances in which we may share personal information. These are outlined as follows:

5. Data Retention

We only retain personal information for as long as is necessary for the purposes outlined:

• • To fulfil the purposes outlined in this Privacy Policy
• • To comply with all legal and regulatory obligations
• • To resolve any disputes and enforce our agreements

6. Data Security

We implement reasonable administrative, technical, and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.

While no online system can be guaranteed to be 100% secure, we take data protection seriously and regularly review our security practices.

7. Age Restriction

Our services are intended for individuals aged 18 or older.

8. International Data Transfers

Please note that your personal information may be transferred to and processed in countries outside your country of residence. Where required, appropriate safeguards are implemented to ensure such transfers comply with applicable data protection laws.

9. Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• • Access your personal data
• • Request a correction or deletion
• • Object to certain processing activities

Individuals residing in the state of California may be entitled to certain additional rights under the provisions of the California Consumer Privacy Act (CCPA). We are committed to safeguarding personal information and do not engage in the sale of such data.

To exercise your rights, please contact us at: [email protected]

10. Do Not Track Signal

Please be advised that our website does not currently respond to browser "Do Not Track" signals, as there is no consistent industry standard for implementation.

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

12. Contact Us

Should you have any queries regarding this Privacy Policy or the manner in which we process your personal information, please do not hesitate to contact us at: [email protected]

If you have any questions or concerns regarding this Privacy Policy, please don't hesitate to contact us.